Help

Answers to the most common questions about signing in to MailOnBox.

Signing in

Use your full email address and the same password as your mailbox. If your address ends with @mailonbox.com, you can type just your username (the part before the @).

Forgot your password?

Your MailOnBox password is your mailbox password. Ask your company's email administrator to reset it, or contact us at support@mailonbox.com. When you are signed in, you can change it any time under Change password.

Sign in with phone OTP

Sign-in with a one-time code sent to your phone is being prepared and is not available yet. Until then, please sign in with your email address and password.

Create an account

MailOnBox accounts are set up for companies by their administrator. To get MailOnBox for your company or a new mailbox, contact support@mailonbox.com.

Support

Email support@mailonbox.com and include your email address and a short description of the problem. Never send your password.